RETURN POLICY
Thanks for shopping with us at Accurate Cylinder and Sleeve Works
If you are not entirely satisfied with your purchase, we're here to assist. Follow the procedures below to assist with a smooth and easy return.
Returns
- You have 30 calendar days to return any packaged items. Email us at info@accuratecylinderandsleeveworks.com to get a return authorization (RA) number.
- To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging · Items which have been used or installed on your bike will not be accepted for a refund.
- Any item not returned in its original packaging or condition may be subject to a 20% restocking fee. ALL returned pistons are charged at least a 20% restock fee - make sure you order correctly.
- We will not accept returns on items that show any signs of use, damage, or wear. Includes but is not limited to scratches, scuffs, stretching, dents, dirt, pet hair, or any signs the product has been mounted.
- Any items sent to us without an RA number and not meeting the above criteria will not be accepted.
- Items sold in vacuum sealed packaging cannot be returned if they are opened. If non-resalable packaging is not intact, the item is no longer in "new condition".
- Do not use the item's original packaging as a shipping container. To avoid damage and ensure you're refunded, pack items in the original packaging and place them inside of a larger, separate shipping container.
- Only unopened electrical items may be returned. Ignition components are not returnable (stator, coils, CDI).
SHIPPING
- You will be responsible for paying your own shipping costs for returning your item.
- Use a carrier that incorporates tracking and/or insurance services.
- All shipments must be prepaid. We do not accept C.O.D. or any variation of similar processes. Packages shipped C.O.D. will be rejected upon delivery attempt and returned to the customer.